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FAQs

FAQ'S

Where Can I Find My Order Confirmation?

Sometimes your order confirmation can end up in your email's Junk/Spam folder. If you are unable to find your confirmation, please email our friendly customer service team - hello@makeupcartel.com.au

Are Lip Heroes Products Vegan?

Absolutely! All of our Lip Heroes products are Vegan and cruelty-free as well.

When will I receive my order?

If your order is placed before 2:30pm AEST on a business day it will be sent out the same day as well! Then depending on your shipping method chosen is how fast you’ll receive your Lip Heroes order. Refer to our shipping information page here